EPISODE 19

Scaling Up Win-Loss Data Collection with Surveys w/ Kevin McLean

DESCRIPTION

Adding surveys to your Win-Loss program will unlock an entire treasure trove of intel you’d otherwise miss. It’s a quicker and more efficient way of getting a maximum amount of responses, and Kevin McLean has been the one at Klue driving the ship when it comes to enabling our customers to send more surveys.

Join the waitlist for Ryan Sorley’s new book ‘Blindspots: The Ultimate Guide to Building a Better Win-Loss Program’:
https://web.klue.com/blindspots

Register for Win-Loss workshops with Ryan in Boston and London:
https://web.klue.com/blindspots

TIMESTAMPS:

00:00 – Kevin McLean is on the pod!

02:55 – The Purpose of Win-Loss Surveys

06:02 – Crafting Effective Win-Loss Surveys

08:01 – Questions to Include on Win-Loss Surveys

12:02 – Sharing Insights from Win-Loss Surveys

14:02 – Maximizing Win-Loss Survey Response Rates

16:42 – Win-Loss Myths Debunked

19:37 – Future of Win-Loss Technology

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