Netflix’s BIGGEST Failure w/ Tamara Grominsky

Hosted by:

Adam McQueen

Hunter Sones

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DESCRIPTION

Listening to your customers is the most powerful form of intelligence. They’re buying your product – you think you’d want to hear from them as much as possible. Today, we had Tamara Grominsky, founder of PMM Camp, talk about two times when some of the biggest companies in the world listened to their customers (and maybe a little too late) and turned those insights into big profit-making plays.

TIMESTAMPS:

00:00 – Tamara Grominsky is on the pod!

03:19 – McDonald’s Menu Change

14:21 – Netflix’s Biggest Failure

21:03 – Netflix’s Recent Price Hike